NOTICE:

Coronavirus: COVID19 – Community Response
By Chris Arvanitis, Executive Director                     April 7, 2021

1.      The World Health Organization has declared a worldwide pandemic of COVID-19 disease, also known as "novel coronavirus."

2.      The Center for Disease Control (CDC) has issued a directive related to daily monitoring of personnel for symptoms concerning COVID-19.

3.      Effective April 7, 2021, the County of San Diego issued an updated Order of the Health Officer and Emergency Regulations (Effective April 7, 2021). In accordance with this Order, the actions outlined within this guideline are necessary to reduce the number of individuals who will be exposed to COVID-19, and will thereby, slow the spread of COVID-19 in San Diego County. By reducing the spread of COVID-19, the San Diego County's Order will help preserve critical and limited healthcare capacity in the county and will save lives.

4.      These protocols are for the health and safety of all staff and community residents.  All employees are required to follow all state and local heath orders regarding social distancing requirements while not at work.  Failure to follow these orders places vulnerable residents and fellow co-workers at grave risk.
In accordance with state and local health department officials, the following changes to operations were implemented effective April 15, 2021: 

• DO NOT ENTER this facility if you are experiencing any symptoms of Covid19 including fever or cough or been exposed to someone that is ill WITHIN THE PAST 21 DAYS. This includes:

• fever (subjective or T >=100° Fahrenheit/37.8° Celsius) or
• cough or
• shortness of breath or
• sore throat or
• fatigue or
• muscle ache or
• loss of smell and/or taste or
• vomiting or
• diarrhea or
• nausea or
• runny nose/congestion/sneezing or
• headache
• conjunctivitis

• Any person entering this facility SHALL maintain a minimum of six-feet distance from EVERY PERSON 

• Do not shake hands or engage in any other unnecessary contact

• ALL visitors entering this community SHALL wear a face mask/covering at all times. 

 

Real estate agents must contact the executive director regarding visitors, showings and any work to be performed by outside contractors at chris.arvanitis@chateaulakesanmarcos.com

• Assisted Living visitors may make arrangements to meet with their family members in person by contacting Renee Richardson at 760-761-4642

While many of the staff and residents have been fully vaccinated for Covid19 as of April 1, 2021, not all have received their vaccinations. It is important to continue to follow all health and safety protocols while visiting the community.

Congregate dining is currently limited to outdoor patio seating only.
Family members and friends of residents may partake in meals and activities with residents after filling out the Covid19 vaccination certification form and receiving approval from the association office.  ONLY fully vaccinated guest will be permitted to dine with residents in the congregate dining areas.
To access the vaccination certification form for a guest, please click here: https://forms.gle/CYHZgUhCZ75jmeAi8

ALL residents may order room service meals by calling the room service number at 760-761-4651.  If the number is busy, you may also call the main number at 760-471-0083.  Meals will continue to be available with regular menus for breakfast, lunch and dinner.  All room service meals will be delivered using disposable items that do not need to be returned.  Staff will deliver your order to your door and will not be permitted to enter your unit or come within six feet of a resident.
Furthermore:

• Housekeeping operations have resumed although staff and residents must wear a face mask at all times while staff is inside a residence.

• The community center is open for limited activities 

• Transportation services are available – Please contact concierge for information

• In condo maintenance services are available – face coverings and distancing are required by both the resident and staff member while in the condo together 

• Door checks will still be monitored by staff, we ask that residents do their due diligence to open their doors every morning prior to 9:30 a.m.

Remember:
If you are experiencing fever, cough, or any other respiratory illness, contact your primary care physician and stay away from others.
Please understand that the association has a comprehensive disinfecting program in operation.  This includes extensive sanitizing of numerous contact surfaces daily throughout the community multiple times. Staff is screened daily for health conditions for the safety of everyone.
Please follow these steps to reduce the spread of any infection:

• Wash hands with soap and water for minimum 20 seconds
• Do not touch your eyes, mouth, or nose
• Cover your mouth when coughing or sneezing
• Avoid close contact with anyone that is ill
• Wear a face covering/mask when at work or in public
• Stay home unless you need leave for an essential purpose

We understand that this is a major disruption to the community services you are accustomed to; however to best protect the population of the Chateau, social distancing is essential.  Your health and safety are paramount and we need everyone to participate in helping to overcome this public health emergency.  Please be safe.
My sincerest gratitude for your understanding and patience.

 

 

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