Chateau Lake San Marcos is an Independent Living, Active Adult Community
(760) 471-0083
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NOTICE:

Coronavirus: COVID19 – Community Response
By Chris Arvanitis, Executive Director

1.      The World Health Organization has declared a worldwide pandemic of COVID-19 disease, also known as "novel coronavirus."

2.      The Center for Disease Control (CDC) has issued a directive related to daily monitoring of personnel for symptoms concerning COVID-19.

3.      Effective April 9, 2020, the County of San Diego issued an Order of the Health Officer and Emergency Regulations (Effective April 9, 2020). In accordance with this Order, the actions outlined within this guideline are necessary to reduce the number of individuals who will be exposed to COVID-19, and will thereby, slow the spread of COVID-19 in San Diego County. By reducing the spread of COVID-19, the San Diego County's Order will help preserve critical and limited healthcare capacity in the county and will save lives.

4.      These protocols are for the health and safety of all staff and community residents.  All employees are required to follow all state and local heath orders regarding stay at home orders and social distancing requirements while not at work.  Failure to follow these orders places vulnerable residents and fellow co-workers at grave risk.

In accordance with state and local health department officials, the following changes to operations were implemented effective March 14, 2020:

 

 

 

 

Real estate agents must contact the executive director regarding visitors, showings and any work to be performed by outside contractors at chris.arvanitis@chateaulakesanmarcos.com

 

ALL congregate dining operations are suspended indefinitely

ALL residents may order room service meals by calling the room service number at 760-761-4651.  If the number is busy, you may also call the main number at 760-471-0083.  Meals will continue to be available with limited menus for breakfast, lunch and dinner.  All room service meals will be delivered using disposable items that do not need to be returned.  Staff will deliver your order to your door and will not be permitted to enter your unit or come within six feet of a resident.

Furthermore:

 

 

 

Remember:
If you are experiencing fever, cough, or any other respiratory illness, or have been exposed to someone that is ill, Contact your primary care physician and stay away from others.

Please understand that the association has a comprehensive disinfecting program in operation.  This includes extensive sanitizing of numerous contact surfaces daily throughout the community multiple times. Staff is screened daily for health conditions for the safety of everyone.

Please follow these steps to reduce the spread of any infection:

We understand that this is a major disruption to the community services you are accustomed to; however to best protect the population of the Chateau, social distancing is essential.  Your health and safety are paramount and we need everyone to participate in helping to overcome this public health emergency.  Please be safe.

My sincerest gratitude for your understanding and patience,

 

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© Chateau Lake San Marcos 2012